Frequently Asked Questions (FAQ) – IR Moda Fashion

1️⃣ Do you offer Cash on Delivery?

Yes, we provide Cash on Delivery for all orders within Qatar.

2️⃣ How long does delivery take?

Orders are delivered within 24 to 72 hours, depending on your location in Qatar.

3️⃣ Can I exchange the product if the size does not fit?

Yes, you can request an exchange within 7 days of receiving your order, provided that the product is unused and in its original condition.

4️⃣ Do you offer refunds?

Refunds are only available in case of a confirmed manufacturing defect.

In other cases, we offer an exchange or store credit of the same value.

5️⃣ How do I choose the right size?

We provide a size guide on each product page.

If you are between two sizes, we recommend choosing the larger size for a more comfortable fit.

6️⃣ How can I track my order?

After confirming your order, our team will contact you by phone to confirm your details.

You can also contact us directly to check your order status.

7️⃣ Are the product photos real?

Yes, all photos represent the actual products. Please note that slight color differences may occur due to lighting conditions or screen settings.

8️⃣ How can I contact customer service?

📞 Phone: +212 646 128 375📧 Email: irmodafashion12@gmail.com

Our team is always available to answer your questions and assist you as quickly as possible.